Your privacy matters to us.

We collect the following categories of information:

• Information you provide directly: name, phone number, email address, property address, project details, and any messages you submit through our contact forms, financing pre-qualification, or chat widget.
• Financing information (when applicable): if you choose to pre-qualify for financing, the information you submit is provided directly to our lending partners (Service Finance Company, LLC and Foundation Finance Company, LLC). We do not store your full financial profile.
• Automatically collected data: IP address, browser type, device type, referring URL, pages viewed, and timestamps. This is collected through cookies, server logs, and analytics tools.
• Communications: records of phone calls, text messages, and emails between you and our team.

We use the information we collect to:

• Respond to inspection requests, quotes, and customer service inquiries.
• Schedule and perform roofing, remodeling, and related services.
• Assist with insurance claims documentation when you request it.
• Process financing applications through our lending partners.
• Send appointment reminders, project updates, invoices, and warranty information.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our agreements.

By providing your phone number, you agree that DG Roofing and Remodeling LLC may contact you by phone call or text message — including via automated systems — regarding your inquiry, appointments, project status, and related service updates. Message and data rates may apply. Message frequency varies.

You can opt out at any time by replying STOP to any text message, or by contacting us at the number listed below. Reply HELP for help. We do not sell or share mobile opt-in data with third parties for marketing purposes.

We do not sell your personal information. We share information only as follows:

• Service providers: trusted vendors who help us operate the Site, manage CRM and scheduling, send emails/SMS, and process payments — under confidentiality obligations.
• Financing partners: when you apply for financing, your application is submitted directly to Service Finance Company, LLC or Foundation Finance Company, LLC, who have their own privacy policies.
• Insurance carriers: when you ask us to assist with a claim, we share documentation, photos, and scope of work with your insurer.
• Suppliers and crews: material suppliers and installation crews receive only the information needed to complete your project.
• Legal: when required by law, subpoena, or to protect our rights, property, or safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality.

We use cookies and similar technologies to remember your preferences, measure site performance, and understand how visitors use the Site. We may use third-party analytics (e.g., Google Analytics) and advertising pixels (e.g., Google Ads, Meta) to measure marketing campaigns.

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may limit some functionality on the Site.

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. Please notify us immediately if you suspect any unauthorized access.

We retain personal information for as long as needed to provide our services, comply with legal, warranty, accounting, and tax obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing emails or text messages at any time.
• Ask us not to sell or "share" your personal information (we do not sell personal information).

To exercise any of these rights, contact us using the details in Section 12. We may need to verify your identity before responding.

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

Our Site may link to third-party websites (lenders, suppliers, manufacturers). We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing information.

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page reflects the most recent revision. Material changes will be posted on this page. Your continued use of the Site after changes means you accept the updated policy.

Questions about this Privacy Policy or your information?

• DG Roofing and Remodeling LLC
• Temple, Texas
• Phone: (254) 339-8688
• Or use our contact form.